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Member Tools and Services

At Workpartners, our philosophy is simple: focus on the whole person. We recognize that each employee situation is different, and we strive to meet you where you are and to provide the best resources for your particular situation.

Your employer has invested in Workpartners to bring you a myriad of services. The best way to learn about what services are available is to connect with your human resources department or check your company’s intranet site.

LifeSolutions: Employee Assistance Program

If you're like most people, chances are you've felt distracted or overwhelmed at times by a work, family, or personal issue—and the stress of juggling it all. If your employer has partnered with us, you can:

MyHealth: Health management and wellness

Our health management and wellness program, MyHealth, offers a variety of programs, tools, resources, and campaigns to help you live your healthiest life. If your employer has partnered with us, you can:

  • Log in to MyHealth OnLine to access programs, activities, and tools personalized to help you achieve your health goals. Partner with a health coach, receive member discounts, and more.
    • Visit UPMC Health Plan, enter your user ID in the Member Login box, and click on the Login button. Follow the prompts to enter your password and open MyHealth OnLine. Click on the MyHealth Central link.

Health Coaching. Get support from a health coach. Looking to adopt a healthy lifestyle or manage a health condition? A health coach can help. With your health coach, you can set realistic, timely goals and develop an action plan to:

  • Stop smoking.
  • Lose weight.
  • Be more active.
  • Eat healthier.
  • Reduce stress.

Do you have diabetes, asthma, depression, or another chronic health condition? A health coach can also help you:

  • Understand your condition.
  • Identify and manage your symptoms.
  • Know when to discuss concerns with your doctor.
  • Develop plans for taking medications and following your doctor's advice.
  • Understand treatment options.
    • Health coaches are available online through MyHealth OnLine or by phone at 1-866-778-6073.
  • Contact Customer Service. If you have difficulty accessing your account, call the MyHealth & Wellness Service Line at 1-866-918-1590.
Workers’ compensation, leave, or disability claims

KnovaSolutions is a personal health information service that provides you with a nurse, pharmacist, and medical research librarian who are available through telephone and email. Your team is available to answer anything from major to minor health questions.

Learn about your diagnosis, medications, and tests. Get health options to help you assess treatment risks, surgical options, and second opinions. KnovaSolutions can also help support you in creating a healthy lifestyle, eating better, dealing with stress, exercise, and even supporting a healthier family life.

Your nurse will remain with you throughout your time as a member in the service. As a KnovaSolutions member, your family can use the service as well.

Have questions?We're here.

Let Workpartners increase benefit engagement rates while making the most of your human capital. Our professionals are waiting to help.

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