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March 28, 2023 | 1:30 pm - 2:30 pm

2023 DMEC FMLA/ADA Employer Compliance Conference

Presentation Title: Zillow's Journey to Achieve a Successful and Compliant Leave of Absence Program
Exhibit Booth: Booth # 107
Date: 3/28/23
Time: 1:30PM-2:30PM
Location: Orlando, FL

Millions of people rely on Zillow to help them in their home journey. With more than 6,000 employees spanning the U.S., Zillow’s benefits and leave team has a mission to design benefit programs that create a sense of belonging and to care for their community through every chapter of life’s journey. This includes supporting employees with leaves, disabilities, and accommodations.

When Zillow’s previous vendor struggled to meet expectations, there was a direct impact on the ability to maintain compliance, an acceptable employee experience, and ultimately, leave program success. In this session, we’ll share steps that were taken to determine when to make a vendor change and how to achieve a successful, compliant, and employee-focused leave program. We’ll share key learnings from implementation of the new absence model with Workpartners and Zillow’s present-day program.


  • Linda Croushore, MEd, CRC, CLMS, LPC, Assistant Vice President, Absence Management, Workpartners
  • Holly Moyer, First Vice President, Absence Management, Alliant Insurance Services
  • Dianne Wahlrab, Manager, Leave of Absence, Zillow Group

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